I was in the market for a nice, luxury vehicle. I go to the autotrader and begin shopping around. I come across an automobile that M Sport Motors is offering. Price seems reasonable so I email the dealership via the Autotrader app. I get the automated reply almost instantly that a sales person will reach our to me. Guess what they actually do! With in a few minutes I get an email from a \”Hector.\” The email is all in Spanish. At first I’m very surprised it’s in Spanish and begin to question why would they email me in Spanish when I clearly emailed them in English (picture attached). Well it is 2018 but it seems like this dealership is still stuck with the stereotypes. Just because my name is Jose that doesn’t mean I don’t understand English. I never requested a Spanish speaker nor was I asked if Spanish was a preferred language of mine. So I clearly am not going to be giving this dealership my business and maybe they’ll read this review and reply to me in Spanish again lol. Get with the times M Sport Motors.
BEWARE!!!! This dealer is horrible. They are liars and very unethical. I bought a $53,000 car from these guys after they told me that the car never had any body work done and the car had absolutely no issues. They reassured me that they had performed an inspection and found nothing wrong with the car and that it was safe to drive. \n\nAfter about an hour on my way home from the lot (I live in SoCal), I turned on the A/C and to my surprise it didn’t work. I didn’t make a big deal out of it and figured the A/C just needed some freon. But then, I discovered the lane departure warning is busted. Not only was the car advertised with these options, but the sales rep reassured that these features work. Sure these aren’t absolute necessities for the car, but they are part of the reason I was able to justify paying so much money for the car! \n\nI immediately called the dealer and told my sales rep about these issues. Since I was already an hour out, he told me to take it to my local shop and let them know what they say. \n\nNow this is where it gets interesting. I took the car to my local shop and found out that in addition to the malfunctioning A/C and lane departure warning, the car had been in a collision! There was evidence of body damaged behind the front wheel well cover and suspension parts were changed with used junk yard parts that still had the junkyard stamps on them. \n\nBut wait there’s more! The worst news is yet to come. It turns out the inside of the front brake rotor has an entire chuck missing. The car has ceramic brakes and they cost over $6,000 EACH. Unlike the A/C and lane departure warning feature, the brakes were a big reason for why I bought this car. The shop was shocked when they saw the rotor. Apparently not only is it completely unsafe to drive with a rotor like that, but it’s also illegal. (A couple of days later I took my car to the BMW dealer to get a second opinion and they confirmed each and every one of the assessments, including the unsafe and illegal condition of the rotor.) \n\nAs they had requested, I tried calling the dealer to let them know what the local shop said. They kept telling me that the manager and the owner aren’t available, but after a few days of persistence, I finally got a hold of the owner. I told him about the situation, in particular about the damaged rotor, and that the dealer and my local shop both quoted me around $11,000 to fix all the repairs to bring it to the condition it was advertised. In not so many words, he told me I was out of luck and that the best he could do was to offer me $1,000. The owner is not willing to work out a resolution at all and now I’m stuck with a car that I can’t drive unless I spend thousands of dollars to get fixed. \n\nLearn from my mistake and stay away from this dealer.
Out standing Experience from the first phone conversation to meeting Abe my sales guy he went above and beyond to make my deal happen I bought a nice rear car at this dealership for a great price and in awesome shape and I was treated like I was one of them I never felt there trying to pressure me to do the sale Abe was very transparent with everything thank u Abe thank u MSport I will definitely buy my next car here
I had an awesome experience at this dealership when purchasing my new (used) vehicle. They have a large selection of high end cars (Mercedes, BMW, Range Rover, Lamborghini, etc). \nAdmittedly I was a high maintenance client but the sales staff went above and beyond to meet my needs. Specifically, they shuttled their car to and from a local dealership so I could have pre-purchase inspection performed, they sourced a new set of wheels and installed them for me, and replaced an older battery.\n\nVi helped me with the sale and even pretended like I wasn’t a total pain in the ass \n\nIbrahim handled the wheel swap and battery install. \n\nIf you’re looking for a large selection of high end used cars, definitely stop by and check this place out.
M sport motors is the best spot to buy a car. The whole staff is very good at their job and truly care about finding you the right car. Giovanni helped me to buy my 2011 VW Golf TDI, and he was honest and really good at his job! Giovanni really help me find the perfect car! If you are going to go to M sport motors but are unsure of anything they will happily answer any question for you and I personally recommend asking for Giovanni to help you because he really knows how to help people find the cars they like and want! Hats off and thanks you to everyone at M sport motors!
M Sport Motors is a great place to buy a used car. From previous car purchasing experiences at dealers, I went to M Sport Motors kind of jaded, but when I got there, the second I stepped on the lot the experience was top notch. Michael Lowe met me at my appointment time and had the car ready to be looked at by me and an inspection service. \n\nMichael was super-friendly and easy to talk to when I was reviewing the car and during the test drive. I decided that with his non-pushy sales approach, I was going to buy the car. Tim in finance was super helpful and friendly also. \n\nOne of the best things about this experience: it took less than two hours from meeting, to inspecting, to test driving, to purchasing the car. I highly recommend th M Sport Motors along with Michael and Tim.
I had an excellent experience with M Sport Motors. Giovanni was the salesman that helped me through my purchasing process, which occurred over a 3-4 day period. Giovanni was very knowledge about the car I purchased and his communication with me concerning my purchasing options car was excellent. \n\nMy only negative aspect of the process was purchasing a warranty with the car. I had three warranty options. All options had a lot of information in them and it was unclear what the distinctions were between them. It would have been helpful if I had been given the information earlier in the process so as to review and internalize the information before making the purchase. \n\nBut, overall I am very happy with my purchase and M Sport Motors did a great job and I’d definitely purchase another can from them!
The folks at M Sport Motors were great from start to finish! Gio maintained excellent correspondence throughout the process. We live 100 miles away from the business, but made the drive as they had what we were looking for at a great price! Once we started negotiating a trade-in deal, Vii was extremely helpful and knowledgeable. Overall a great experience getting into the 4Runner we wanted. Will definitely make the trip again next time we are in the market for a car. Thanks Gio, Vii, and the rest of the staff at M Sport.
I recently purchased a used vehicle from M Sport Motors (6/8/2018). Upon reaching the location I was truly pleased with the selection on the lot. I had called ahead to arrange a Test drive with Giovanni Lopez. Giovanni had turned on the air-conditioning in the vehicle to make sure that I didn’t get in a hot car (that was a plus). The test drive want well. I was able to open the vehicle up on the highway and surrounding streets. Once I returned from the test drive I noticed a sight noise under the hood. Giovanni had the mechanic listen and determine the problem and without haggling Brian (GM) had the problem fixed within 45 minutes. So to sum up my experience at M Sports Motors. I was truly pleased with the large selection,service and professionalism of both M Sport Motors and my salesperson Giovanni Lopez. Oh one more thing I had run (literally) around the Bay Area looking for a vehicle. I had a bad encounter dealing with the car dealerships under the \”SONIC\” umbrella. They lost my business because they wanted to run my credit AGAIN after I had been \”PRE-APPROVED\” by my credit union (with CHECK in pocket). At M Sport Motors this was NOT a problem. The Finance guy Tim just called NFCU and the paperwork was completed without running my credit AGAIN. Lastly, I can say I drove off a satisfied customer, and would highly recommend both M Sport Motors, and my salesperson Giovanni if you’re looking for a used high-end vehicle.
After visiting many dealerships around the Bay, I discovered this place. This place is likely the best place to buy a used car! They have a wide variety of cars, anywhere from high end cars, to your everyday commuter cars! I am very happy with the choice I made! And am loving my BMW 325i! Its just what I wanted! Thats what you get when you go to a well trusted place! If your looking for a used car, I suggest going here, and asking for Abe. Thank you Abe for the great customer service!
M sport Motors is the place to go they have a huge selection of luxury cars and a great staff. Domenico went above and beyond to make sure I got what I wanted with no pressure and Brian was completely honest about everything. The Maserati I bought drives like new!! Will repeat and recommend to all my friends and family and to anyone looking for high quality used cars!
I bought my first car from this dealership about a week ago. Vee was incredibly helpful and made the process very simple and enjoyable. The car looked exactly how it did online and there weren’t any unpleasant surprises when I came in to test drive it. They weren’t pushy like other dealerships can be when trying to sell cars, which was appreciated. The car seems to be in great condition and I couldn’t be happier with my purchase. Thank you to M Sport Motors and Vee for helping me with my first car purchase and making it a positive experience!
I went in a couple of times looking at a vehicle and worked with Michael. \nHe was absolutely awesome no pressure even dealt with my lovely wife. \nThe i was looking at was not for me but I would not hesitate doing business with this establishment. Great people and wonderful selection of cars
My partner and I have bought and sold many cars over the years. And by far the best experience we ever had was buying a fantastic little Porsche Boxter from this super amazing dealership. They have a large inventory of luxury cars at great prices! Our sales person was Vee and she was extremely accommodating, fun, and knowledgeable. The entire team was super pleasant, supportive and not at all \”pushy\”. They heard what we could afford and needed and they more than came through for us with an awesome deal! We will be buying cars again and most definitely going back to M Sport Motors! We highly recommend this super cool dealership!!!
If you are looking for a top quality, high end, used car, M Sport Motors is absolutely the place. Brian is a gentleman and is extremely fair to work with. Their prices are great and the quality of their inventory is top notch. If your negotiating skills are failing you, Brian will arm wrestle you for the difference… Just kidding Brian! Overall, this was the best car buying experience I’ve had is a very long time. I would definitely buy another car here and I would definitely recommend M Sport Motors to a friend.
Low Rate Locksmith Walnut creek CA
1100 Lincoln Ave #23
Walnut Creek, CA 94596
Head west on Lincoln Ave toward Mt Pisgah Rd
Turn right onto N Broadway
Use the right 2 lanes to turn right onto Civic Dr
Turn left onto Parkside Dr
Turn right onto N Main St
Destination will be on the left
M Sport Motors
2605 N Main St, Walnut Creek, CA 94597