Alfa Romeo Walnut Creek ca 94596
We went in there ready to buy, money in our pockets, knowing exactly what we wanted. We were reproached for not making an appointment. We had to convince them to show us anything, a test drive was like pulling teeth. They were not willing to even talk to us about buying and said they’d email me. It took 4 days to hear from them. I replied immediately to their email saying I wanted to come in to buy and didn’t get a reply for three days. Finally, I said I’m taking other test drives and two days later got a response. By then I had already made an appointment with Mercedes. The customer service was amazing and I drove off in a c coupe that was just as fun a drive as the giulia with a much nicer interior. Alfa Romeos $50k loss was Mercedes gain. \u200d
I did my research and decided I would be purchasing a Stelvio. I contacted a total of four dealerships for ballpark quotes, but all, except Alfa Romeo Walnut Creek put the hard sell on me. From my initial inquiries, I was introduced to Max Simpson by the business development rep who initially responded to me. Max was awesome. He is a good human being and a business person instead of a \”auto salesperson,\” the kind that gives the industry a bad name. Max was very professional and personable and totally efficient. Lastly, I had a little issue with the car that I noticed after I drove off the lot. I contacted Max and he handled it perfectly…..even after the sale was closed. My new go to dealership. A complete unpretentious, class act.
After visiting several Alfa Romeo dealerships in San Francisco, Burlingame and Berkeley I came back to this one for the best deal and exceptional service. I couldn’t be more happy with my decision on leasing my Alfa Romeo! They definitely got themselves a returning customer once the lease is up.
Jonathan Higgins is one of the best salesman I have ever dealt with! His proffessionalism and non intrusive manner not only sold me the 2018 Alfa Romeo Stelvio, but represented his dealership in a stellar way. He sold me on doing business here in the future. I will be recommending this dealership and Jonathan to everyone. I LOVE this Stelvio! No one in the area has one so it turns many heads and is a blast to drive! Thanks again Jonathan!
Garth Wall is hands one of the most professional \”car\” salesperson’s around. He makes sure you get the vehicle you want/need without pressure of the up-sale. With so many unethical people out there, it was a real pleasure to work with Garth. I’m sure I’ll be working with him again in the future.\n\nIf you’re looking for a car, give him a call!
Couldn’t speak better of this dealership. I went in knowing what car I wanted(2017 Giulia TI) and they were more than accommodating. \n\nThe reasons I chose this dealer over the other dealers in the area:\n\n1.) Jonathan Higgins — Friendly, straight forward and knowledgable.\n\n2.) Price – They were up front and fair on the price. I was quoted at a $200 monthly premium for the same model at a different dealer.\n\nAfter we agreed on price, the finance manager, show, was beyond friendly and quick. (We have a young baby so being considerate of our time was greatly appreciated). \n\nThanks for the experience and the beautiful car!
If you want a service shop that defines customer service, this is the place. Henry Escano helped me from start to finish – from booking the appointment to the time of pickup. He made the extra effort to make sure the rim colors match (I scratched them), and returned them to the guy servicing rim repairs when he felt the new paint was a shade darker than the standard. He also volunteered to foot the extra days rental on my car rental, due to the delay in getting my car back. All in all, this is the best place to get your Alfa Romeo fixed in the Bay Area. \n\nEdgar Romero
Waste of time, when to the dealership on 3 occasions. First couple times was to see the Gulia and test drive it. \n\nNext was talking about numbers..\n\nI told Julia and Vince the type of car I wanted and they told me they would contact me when they have a hold of the car. \n\nWent in again and was promised a couple more days. Called the dealership to ask a couple more questions and no one got back to me. Julia or Vince. \n\n(Now I understand why surrounding Alfa Romero dealerships don’t like dealing with this location)
You know how you hate to shop for a car because you don’t want to deal with the \”pushy car salesman\”? Well then you need to see Garth, he is the COMPLETE opposite of the \”pushy car salesman\”. He is very knowledgeable about his fleet of cars, and will honestly answer any questions you have. He is by far one of the best people I have had the pleasure of knowing, and if I had to buy another car tomorrow I would see Garth again.
I ended up at Alfa Walnut Creek because I was in the market for a Giulia at a time where dealers did not have a lot of stock. I went the other dealers closer to where I live in San Francisco, and was frankly disappointed at their willingness to help me find what I wanted. \n\nThe team at Walnut Creek, Mario and Julia were great. I was picky on what I wanted so at first, they tried doing all sorts of searches to see if they could find a car for me at another dealer or onroute to the States. When we couldn’t find anything that made sense, they helped me order the car, which finally got here!\n\nI would recommend Walnut Creek to anyone in the market for an Alfa. Their level of service surpasses any other dealers in the area.
My wife and I leased a new Giulia from Jonathan and Julia of Alfa Romeo of Walnut Creek today. The entire experience was terrific. Julia worked with me over the course of 4 days to obtain the car and favorable deal I needed to make the whole thing work. Our 2017 Giulia is a fantastic car. I have owned 67 automobiles, of various quality brands, but this car is superior to 90% of what I’ve owned. A fantastic car, from fantastic people! I highly recommend anyone who wants an Alfa go see the folks at Alfa Romeo Walnut Creek. A wonderfully pleasant experience.
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Alfa Romeo Walnut Creek
2330 N Main St, Walnut Creek, CA 94596
Head west toward N Main St
Turn right onto N Main St
Turn right at the 1st cross street onto Parkside Dr
Use the right 2 lanes to turn right onto N Civic Dr
Use the left 2 lanes to turn left onto N Broadway
Turn left onto Lincoln Ave
Destination will be on the left
1100 Lincoln Ave #23
Walnut Creek, CA 94596
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Listing Title: Alfa Romeo Walnut Creek ca 94596