Arco AMPM Concord ca 94521
The guy with the long curly hair was very rude! I’m visiting from another state for work and my flight flew in late, went here to grab some items as I am staying at a hotel near by, and the worker here was extremely rude. He acted like I wasn’t welcome here because I came in before closing. He didn’t talk to me at all when I went up to the register. He didn’t ask me if I wanted a bag when I had many items, and after paying , I asked for a bag , he got very angry with a very mean face and grunted, then threw a bag on the counter and walked away and went to the back. I bagged my own things and left. Worst customer service I have ever received, do not come here!
We have some good news and some bad news.\n\nThe good news is that ARCO has opened another gas station in the area. This one is on Clayton Road, the heavily-traveled main road between downtown Concord and Clayton. Apartments, condos, and shopping centers stretch for several miles. And near Clayton is this station. It typically has the same prices as the other ARCOs in the area – low, low, low. Bring cash or debit card, they do NOT accept credit cards.\n\nAn AM/PM is also included. It doesn’t look big from the outside. But when you walk in, it’s a full-service convenience store, with everything you’re familiar with. And if their food isn’t enough, you can walk next door to Popeye’s, and I sure hope Popeye’s has fixed their management issues from when they first opened.\n\nThe bad news: It’s a small lot, so it is very difficult to drive here. There’s not much ARCO can do about it, and what they did is the best they can do. They fit 12 filling slots into the space, so it’s medium volume. There are also parking places next to the building. But if you have a large vehicle, you got trouble comin’.\n\nARCO is in a very convenient location. If you’re going the \”wrong way\” on Clayton Road, it’s still easy to get in; just make a left turn onto Ayers and you’re there. Be prepared to use all the knowledge you got in Driver’s Ed regarding defensive driving, though.
I have been going to ARCO AM PM Clayton location for many years. Every time I go in to pay and buy gas or miscellaneous items the ppl are super rude. Never say Hi never say thank you. No matter what I say they either don’t respond or grunt. I am now currently going to a new cheaper gas station. They obviously don’t need my business. I always walk out of there disappointed and depressed. I don’t need their crappy rude service any longer. It’s frustrating because it is so close to my house but Fxxk them and their attitudes.
This ARCO is terrible. The night attendant wouldn’t open the locked bathroom for my 6 yr old child. Claims it’s closed from 10pm-6am. However, 20 min earlier I was in there and they were unlocked when I used it. The attendant told me to \”go home\” but we had 30 min of driving and then he told me to \”get the fuck out\” when I asked repeatedly if he could open the bathroom for my son. I will be contacting ARCO’s corporate office. This is unacceptable to treat customers this way.
I was on a mission to find some coffee before my nearby doctor’s appointment, and Lucky Supermarket doesn’t brew their own, so I walked around the block back to am/pm gas station.\n\nIt’s a Tuesday morning and their were four employees walking around, working, stocking shelf items, and ringing up customers. \n\nI chose a dark roast coffee and went to add half\u0026 half, but the carton was empty. One lady happily brought me a fresh one. A girl rang up my less-than-$2 purchase (shelley? Sandy?) And was really nice. She finished helping me before taking care of some other rude customer trying to interrupt.\n\nI was in and out really quickly. Can almost say the same about my doctor appointment…
I went in to grab coffee and gum I put it back because i was running late for a doctors appointment, on my way out a man came from the back and accused me of stealing I’m a young woman and I had to hold my purse out to show him I didn’t take anything. He was very rude and didn’t even say sorry when he realized in fact didn’t steal anything. Most of the time I go in there the people don’t seem happy at all
Arco sells cheap gas, top tier too. regular @3.39\n\nconvienence store items most overpriced ala 7-11.\nsparse beer microbeer (6 pk) selection, slightly pricey.\nbrew: m coffee \”rich, smooth 1.59\n-nope, bland, so so, macdonald’s is better\n\ntake outs:\n-service very good. prices no. only gas.
They need zero stars !!!!!!!! Whent in and smelled like weed kids hanging out inside on counters.and playing there rap music I couldn’t believe it.and two of them are employees and three other guys were friend hanging out.outdated food are spoiled.got sick again.wow going to make a case with franchise complaint department.right now.bathrooms smell bad.\nYou have a bunch of lazy people working there \n.
They should get lessons from the Arco on Willow Pass Rd. The people there are much more respectful and kind to their customers. This one on Clayton Rd. is ridiculously rude. They have no personality. What’s worse is their standing near a bunch of coffee. Why don’t they drink some and then maybe they would gain some sort of perk.
I have been to this particular gas station several times as I do live in the area, I approached a gentleman – term used very lightly – he closed the shop for one full hour but allowed an ‘allegedly’ pregnant girl in, I did not necessarily have a problem with that however when the store was reopened after waiting 45 minutes in the parking lot I asked for the customer service number which was not given to me he was not wearing a name tag and as I left the store he called me a ‘fing f@ggot’.. when I asked him if he called me such a name he denied it, I am currently in the process of filing a police report litigation will follow. I would highly advise anyone in the Concord area to use a different gas station the gentleman was white with glasses and as stated he would not give me his name nor was he wearing a name tag. I only post Yelp reviews if someone does something extremely good or extremely bad. This review reflects my evening.
Everytime I get off work and try to gas up (late at night) they put up hand written signs that say \”closed\” and put all the pumps on \”Reserved.\” And all they’re doing is sitting on their asses behind the counter looking at people as they try to gas up smirking at them. \n\nWhat the hell kind of business does this? I get they need lunch breaks, but with 3 people sitting around inside I’m pretty damn sure they can stagger them and NOT sit on their asses doing nothing for a solid hour. \n\nThere is no signage that states their business hours – all it says is 24 hours. I wouldn’t be pissed off if they actually had a sign with their hours so I would know when to come, but putting up hand written signs tells me they aren’t supposed to be closing the store for those hours. \n\nLost my business permanently.
The staff at this Arco stinks! They are rude and lazy. We always buy our gas with gift cards we buy, as Arco donates money to our school, when gas cards are purchased from the school.\n\nHowever, we always have odd amounts left on cards, once our tank is full. Today we had two cars with amounts of just over $5 and one over $1, plus a full $50 card. However, the staff and owner, Raj do NOT know how to combine the amounts and always say their system doesn’t do that…NO, THEY DON’T KNOW HOW TO DO IT!! \n\nWe’ve called Arco customer service and they say it can be done, but the station needs to call. But, Raj nor anyone else will get off their lazy \u00d7\u00d7\u00d7 to find out and actually learn something! TOO MUCH WORK FOR THEM! So, we have to pump gas for a buck, hang the pump back up, go back in with another low balance card, pump again, then go back in and use another card, then pump again! !! \n\nMeanwhile, traffic backs up and lones get longer and longer….which can easily lead to traffic accidents at this busy station and intersection…\nALL BECAUSE OF THEIR LAZINESS!!\n\nIT’S JUST NOT WORTH GETTING GAS HERE ANYMORE. WE CAN GO TO COSTCO, SAFEWAY OR ANY OTHER ARCO WHO KNOWS WHAT TO DO! \n\nBYE RAJ!
If I could give a lower score I would. These guys cheated me out of $20 worth of gas. This is the station I almost always use. Last year, I had a charge on my bank card from someone I did not know. I was told it was probably from a gas station, so I switched all my gas purchases to cash only. Two weeks ago, I gassed up at this station and gave the lady two $20 dollar bills, and said I wanted $40 on pump #2. The pump shut off at $20, so I went back in and told the lady it shut off, but I gave her $40. She denied it and we got into a big discussion with one of the workers. He said they would check the video surveillance camera the next day and for me to leave my name and phone number. They never called, so I went back to discuss it again. He said everything balanced out, so I asked if they checked the video. He couldn’t or wouldn’t say they did. I told him I would never gas up there again, and will write about this on Yelp. These guys \”took\” $20 from me, so I’m calling them out as dishonest at best. If anyone else has had an experience like this, please write it down on Yelp. These guys are crooks, and one star is too good for them.
I love the coffee bar but I don’t appreciate the weird music being played behind the counter early in the morning. The guy gives me the creeps. The guy that used to work there was super cool but it sounds like he found another job and only works there sometimes. I may have to find a different place because of the weirdo who replaced him.
I love this place because it’s so new and so clean and so easy to get in and out of. The best part is the fact that the gas is the cheapest in all town that I can find. The only reason I give it one last star is because it’s always packed but not so bad. I hope they keep it continually clean \u0026 the prices low…..and I’ll be buying gas here for a long time!
5101 Clayton Rd, Concord, CA 94521
Head northwest on Clayton Rd toward Ayers Rd
Pass by IHOP (on the right in 1.0 mi)
Use the left 2 lanes to turn left onto Treat Blvd
Pass by TOGO’S Sandwiches (on the right)
Turn right onto Cobblestone Dr
Turn left onto Cape Cod Way
Destination will be on the right
1301 Cape Cod Way
Concord, CA 94521
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Listing Title: Arco AMPM Concord ca 94521