Calidad Motors Concord CA 94520
Calidad Motors in Concord, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, now featuring 360° interior photography, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 888-821-3929
Mon 10:00 am – 7:00 pm
Tue 10:00 am – 7:00 pm
Wed 10:00 am – 7:00 pm
Thu 10:00 am – 7:00 pm
Fri 10:00 am – 7:00 pm
Sat 10:00 am – 7:00 pm
Sun 11:00 am – 5:00 pm
Accepts Credit Cards: Yes
If you are looking for a good, reliable, affordable (but still very nice) car, then you need to talk to Rob at Calidad Motors. Rob is very helpful, but not high pressure. He was very cooperative with my mechanic, allowing him to thoroughly check out the car. His pricing was very fair and he was very honest about the car. If you want a used car you can be proud of and want to
You will find a great car here for an affordable price. We bought our BMW here for a way below kelly blue book price! Rob is not your typical car dealer and won’t pressure you into anything. He genuinely cares about you geting a car that you will love. He even called us a few weeks after we’d purchased the car to make sure it was running well and see if we were happy with it. Which is how you run a good business and keep customers coming back! I will be back when I decide to trade in my other family car. Thanks Rob!
I first heard about Calidad Motors through an ad while car searching online. They had the car I wanted at a great price and sent an e-mail to Rickey, one of their salesman on staff. He responded almost immediately and informed me that the car was still for sale. However, within the week of preparing to head to the dealer the car was sold. Rickey was gracious enough to let me know that if they ever got the same car in, he would inform me right away. And he did.
A few weeks later, Calidad found the same car that I had hoped to purchase. As soon as they informed me, Rickey kept in contact with me for a week before I actually came to test drive the car. In the process, I also met Rob, who went through a great deal just to give me the car that I wanted at an good price with affordable payments. The staff understood my family’s financial concerns, took it to heart, and got us a deal we simply could not refuse. I’ve worked with several used dealers in the past and none of them have given me the respect, courteousness, and satisfaction that Calidad has. I commend their honest efforts in helping me purchase my car and definitely recommend them to anyone in the search for a used car. Rob and his staff have certainly been a pleasure to work with. Thanks Calidad Motors.
This place deserves less than 1 star! I feel cheated and taken advantage of. I was a trusting customer and should not have trusted these people!
Eli and Rob Salam (owner) from Calidad Motors sold us a car that we regret purchasing. Within 24 hours we discovered that the car had major work done due to a prior accident; therefore, I immediately reached out to Calidad Motors. After almost one week of e-mails back and forth, they do not want to make it right by taking the car back! I’m now thinking of hiring a lawyer to resolve the issue.
Eli (the sales manager) and the rest of the dealership have not denied that they knew about the prior accident (we asked them multiple times if the car was in a prior accident). In fact, the CarFax report indicates a major accident. We trusted them to disclose this information to us when we asked. I can’t imagine that they didn’t know given that the information is public and was easy for me to find.
Instead, after we complained they merely quoted a sign that they claim was hung at the dealership proclaiming that customers have a right to inspect the vehicle. Although we did not see this sign and did not know we had such a right, i did ask them to inspect the car at the time of purchase and they never directed me to the sign or inform me of such a right. I’m of the opinion that if you’re in the business of selling goods, especially used cars, then you know everything about that good to determine its value.
In general, dealers do not have a right to misrepresent a car even if customers do not do a prior inspections. Such notices only allow customers to conduct a prior inspection, not obligate them. This does not absolve the dealership from being truthful especially when they know of a defect.
As a consumer, perhaps i’m also expected to check if a car or any car on a dealer’s lot has been a part of a theft or a crime? Maybe I should also check if this dealership’s licenses are current and updated? Or, if they are violating any other laws or regulations?
I wouldn’t give these Lebanese shysters the sweat off my n— these guys are all about ripping people off for their hard earned money. Yeah that’s right come to America and rip off the stupid Americans. Well guess what we are not as stupid as they think. we have yelp and hopefully people will read this and make enough sense out of it to stay clear of these smooth talking well dressed rip off artists..
Being a car sales person years back I can tell you that absolutely nothing was done in compliance with California Dept. Of Motor. Vehicles codes. Honestly I very seriously doubt that a proper vehicle safety check is ever conducted on any vehicles sold by the we know more about Benz’s BMWs than anyone around scam boys.
These guys took the factory wheels off the 650i I purchased and put after market bent ones on the car. when I asked to see the original wheels the younger associate showed me the ones that were taken off. One had a bad gouge in it and one did not match. later when I approached the older owner of this family owned rip off dealership he said the kid knew nothing about what he was talking about and that the wheels that were on the car came with that vehicle when they purchased it and refused to get me either new wheels from BMW or a set of wheels that weren’t bent. then there were the 4 tires which were badly out of round which they also refused to replace not to mention treads that were showing through which made for a very dangerous situation. these are things that are supposed to be taken care by law before the vehicle hits the road.
Their answer to the faulty treads was sending the vehicle to their mechanic who said the tires had enough tread to comply. tread yes but what about the fact that these tires were ready to burst. their answer ” not our problem” and then they insulted me by offering to give me a hundred dollars. I that isn’t admitting to guilt Then I don’t know what is.
So now that you all are aware of this problem let me tell you about the brakes. the vacuum valve to the booster was leaking oil so two days of fighting back and forth before they finally paid to have it replaced and after offering to pay various amounts other than the replacement cost. and the fact that I threatened to go to Berkley to DMV investigations on Shattuck Ave. that problem was resolved. two days later I was told that my mechanic was an idiot for replacing the valve at a cost of 900 dollars and that their mechanic could have just replaced the seal for much less in a part that BMW doesn’t sell a seal for because its not non replaceable. Wow so you would risk my life for a few hundred dollars less kind of like the radiator hose that was taped. And painted over.
bottom line here these guys should not be allowed to sell another car in this great state of ours. their attitude is one of not caring and having a great disregard for human like and eventually they will and I say this with fear in my heart get someone or many someone’s killed and this scares the crap out of me. all this so they can be here in this great country of ours eat well dress well live well at our expense risking our lives.
bet they don’t ride their family’s on faulty tires and brakes. yet they risk the lives of ours on the piece of crap cars they sell to us.
their safety inspection is a half hour long being a prior car sales person I know for a fact that at minimal at least an hours time should be taken or an hour and a half
For all my Latino friends I will be posting this in Spanish as well and any other language I can translate into except Lebanese.
My contact info is firstname.lastname@example.org I can help you with any DMV issues concerning safety that you might have so we can put these guys were they belong either behind bars or out of business.
thanks for reading and remember to buy from repute table dealers you will pay less and come out ahead risk wise. my next stop from here now that my car is fixed and I do love it is DMV.
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Listing Title: Calidad Motors Concord CA 94520