Concord Auto 1
Mon 9:00 am – 7:30 pm
Tue 9:00 am – 7:30 pm
Wed 9:00 am – 7:30 pm
Thu 9:00 am – 7:30 pm
Fri 9:00 am – 7:30 pm
Sat 9:00 am – 7:00 pm
Sun 10:00 am – 5:00 pm
Accepts Credit Cards: Yes
By Appointment Only: No
Gender Neutral Restrooms: Yes
I cannot say enough good things about Concord Auto 1. You have every possible opportunity to check the condition of a car before you buy. You can see the Car Fax and the Multi-State Report. You can drive the car to your own mechanic and have it checked. If you are still hesitant, you can buy a cancellation contract and bring the car back if you need to do so. No one pressures you. You can take all the time you want to choose a car and make a decision. Nik Ali is a real professional with years of business experience who treats each customer as he would want to be treated. He explains everything carefully, answers all questions, makes sure you really want the car and leaves you feeling you made a good decision. Concord Auto 1 is a small business and they only resell quality cars. The cars are priced fairly and they are in top condition. No one is hiding anything or trying to make fast money. If you’re tired of pushy car salesmen, tired of being pressured, and feel as though the sellers only want to make a profit, go check out this business. I left with a car I love and which passed my mechanic’s meticulous inspection with ease. i could not be happier. From start to end it was the best experience I’ve ever had when buying a car.
Seriously, MY BOYFRIEND AND I ARE VERY HAPPY CUSTOMERS!!! If you are currently in the market to buy a used car, I advise you to check this place! “Please!” Especially if they have the car that you’ve been looking for, chances are, you Will get it!
For almost a month, my boyfriend and I have been looking day and night, at every dealership and every website possible to find the specific car that we’ve always wanted. Constantly, we were thrown in this emotional roller-coaster, at times thinking we’ve found our car, but then in the end, we find that the car was less to our expectations, we get turned down, or certain ppl at these dealerships try to take advantage of us. But this is NOT the case over here!
Nik, the gentlemen who helped us, was extremely helpful and honest. We called on a Saturday in regards to a car they had. He told us to apply on their website so he can look over the info ASAP instead of us coming to the shop so we don’t waste our time, as my boyfriend planned on financing. Because of not having good credit, Nik said to wait & call back Monday morning, as he informed us that though the bank may be open, he would need to talk to management b/c of our specific case. Again with the emotional roller-coaster, we initially thought this wasn’t going to work. But come Monday morning, we called back to let Nik know that we were still interested & to please continue on with our process. We then showed up to the shop & Nik brought back faith into our souls. Every step that he took, he matriculated his every move in speaking to the bank to make sure we did get approved for financing, and provided options that would help lower the payment/interest. We could feel that he did this for the sake of us, his customers, to be happy, and not for the sake of him making money off of us.
Being a first time buyer for a car, we are extremely glad that we came across this opportunity to finally find the car we’ve been searching for here at Concord Auto 1. Most importantly, we are extremely glad and pleased that Nik provided us with the best customer service by working together with us and our specific situation.
Marc & Roxie, proud owners of an Infiniti G35 Sport Coupe
Nik is a great guy and looks out for his people.
The lot is mainly family owned and is just over a couple years old.
They don’t push anything on anyone.
They only carry quality used cars, toyota, honda, etc.
First time car buyers come here!!!!!
I would do anything to ensure that this review helps them receive more business! They are Great!
Where to begin.
I stumbled upon concord auto 1 at the end of the day. After hours of car searching I figured eh why not give the little lot a shot. With a small lot came a lot of great things. Ignore the stigma about small car lots here. Leave all your car buying worries at their gate.
I dealt with Nik. He approached us in a polite non-forceful way when we arrived and simply asked “how can we make you happy?” I had my eye on a civic. Now, keep in mind I’m exhausted and frustrated after driving from Vallejo to Hayward to see a car that turned out to be complete crap.
This is my first car buying experience, I was pre-approved, low interest rate from a credit union based out of Texas. Out of the 15 or so car salesmen it spoke with that day , Nik was the kindest, and surprisingly the most honest.
I undoubtably had a good feeling about him, and his small car lot. I test drove the car and I like it, Nik then wanted to talk some numbers, during this process he taught me so much about the used car market, which currently has a really low margin. He explained everything my credit union was going to do, better then the credit union itself explained. He took the time to explain to me, inform me and educate me on the car buying process.
Now, the fun part. This was 3 weeks ago, and I still don’t have the car completely in my possession. My bank has been so back and worth, tossing me every which way with the whole process.
Nik was so patient and understanding and didn’t hesitate to tell me when someone else was viewing the car. If I had an questions he was there to answer them.
Luckily now that the process is almost over I am thankful for guys like him on small lots who simply only wanna make the money back they put into the car for less hen $500 profit but also leave the customer smiling and feeling good about having a newer car.
I learned throughout my time that concord auto 1 makes the people their number one priority. They made what was such an emotional process for me much much easier.
Nik use to work for large dealerships and I guess just decided he wanted a more honest business. Which is exactly what they provide.
This is by far the best dealership I have ever been to. I had been looking for Lexus for awhile and had done plenty of research on the car I wanted. I found one at Concord Auto 1 and decided I would make the long drive up from Morgan Hill to take a look. I worked with Nik when I arrived and I can’t say enough good things about him. Very knowledgable about the vehicles in his inventory; which includes knowing about vehicle issues that other owners experience and he is very upfront about all the issues you could possibly encounter. Nik is very personable and professional. He is not pushy at all. I have never felt more relaxed and at ease when making a decision on a vehicle. He is truly a straight shooter.
I looked at 2 other cars the same afternoon and ended up going back to Nik to buy the Lexus from him. The Lexus was super clean on the interior with low miles, new tires, and all the maintenance was recently taken care of. I drove off the lot a very happy man and didn’t feel like I had to shake slime off my hand after making the deal. A couple of days later I had a small issue with the brakes of the vehicle and reached out to Nik, he was very prompt in taking care of my needs. I dropped the car off the following weekend and he gave me a loaner to take for the day. Once the work was completed on my vehicle, Nik dropped off my car and took his loaner. The family I was with was very impressed with the quality of service, as I was more than 30 minutes away and CA1 didn’t bat an eye at bringing my fixed car to me. I will be recommending Concord Auto 1 to everyone I know and will definitely be returning to them for my future vehicle purchases. Nik is super friendly and everyone was great to work with, I am more than pleased!
My wife had found a vehicle on this dealer thru Craigslist. Even though I am always hesitant to deal with used car dealers I decided to give it a try. As soon as we got in the place and start checking on the vehicles we found some very good deals and found one we were looking for. Nik, who is the owner assist us and was very easy, pleasant and straightforward with us. He provided us with all the needed information including facilitating financial info. if we needed to.
Needless to say, all the process was really smooth, he even provided us with additional spare parts for the car. Even after closing the transaction, the next day he drove all the way to our home to bring us some additional brand new mats for our car.
In all honesty, we have never ever deal with a more service oriented people even when purchasing a new car.
Kudos for Concord Auto 1!! and because of this, we will strongly recommend to our friends and family when in need of a car.
Nelson & Cristy
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Listing Title: Concord Auto 1