Cost Less Auto – 5485 Pacific St, Rocklin CA 95670
We were shopping RX-350 Lexus online from our central California home. After looking at 100’s of vehicles, dealers, and ads, I noticed Cost Less. We were a bit hesitant to shop a secondary, non-franchise Dealership, but Cost Less had enough good reviews to make us interested in the vehicle which meant a 160 mile drive each way.
After several delays because it would require an entire day to drive, do the docs, drive home, we made the trip, found the place, and the car.
After an inspection and test drive came the dreaded negotiations, but Bob the owner gave us a great price right up front, and was a very good man to work with! No cigar smoke filled office, no foul language, no shady angles, we were surprised and comfortable with the whole process.
The car is awesome and I would recommend Cost Less and Bob Scott to purchase from. We even liked the family-style manner, met Bill the assistant, and had a lot of commonality in sports and interest his office decor. A great experience overall.
I was looking for a vehicle at the time. Found them through searching on cargurus.com. Came across this midnight blue Lincoln Navigator, 2007 model that really appealed to me. I filled out an online application for financing. Because of my situation with a previous car that got into a wreck and whose credit score was driven down because of it, Bill and Bob were still able to get me approved, and got me in this vehicle.
I have never met two really chill and cool guys, and their dog is really chill too, Lilly.
I live in Alameda, and without traffic, literally was 2 hrs away. It was definitely worth the trip. I was able to correspond over the phone and send over all the details. All they needed from me was a down payment and a few signatures. I literally just did a test drive and signed a few documents, and boom, was out of there.
Please do business with them. Looking forward to buying more vehicles from you guys in the future.
My wife and I had a great experience with Bobby. We were looking for a used truck and found the perfect one for us! The price was more than fair and the transaction could not have gone easier. I love the way they do not play games, they are very straightforward. They follow the Golden Rule! They treat you the way they would like to be treated.
If you are looking for a used car or truck, you owe it to yourself to give Bobby and Cost Less Auto a look!
Bill and Bobby we awesome ty so much for reassuring me and standing by your word. I happy a happy car owner thanks to the two of you!! Lily and Daisy were great company also .
Job well done ty
No matter what car you are looking for new or used, Cost Less Auto on Pacific St. in Rocklin is THE BEST PLACE TO PURCHASE YOUR CAR NO DOUBT!!! I’m serious! Since the first time we met Bill, his attitude along with his knowledge of inventory that he had made us consider buying from him and mind you we went all over Sacramento, Roseville, and even Davis!He captured our attention by just simply being HONEST! On the day that we were on our way to purchase the car, he called and texted us wondering if we were ok because I didn’t have my phone and he knew that we were coming from Sacramento and hoping we wasn’t in an accident. Now if that’s not a sweetheart of a salesperson I don’t know what is.Thank you Bill and staff! We will definitely refer our family and friends to y’all!
Good people. Good deals. Got a good clean truck for a fair price. Came a long way to get my truck and I’m very happy with it.
Great experience purchasing a vehicle from Cost Less Auto. Bill was very helpful and work hard to get me the best deal possible. Bobby also took the time to reach out to make sure my experience was satisfied. Thanks Bill and Bobby, nice to conduct business with people which care.
Great experience. Saw a car on line, went to the lot, test drove. No pressure. Decided to buy. In and out in an hour from the end of the test drive.
Met with Bobby, felt he was honest and fair.
So far the car has been great. Will definitely look to work with them again.
Finally! One of the (VERY) few used car dealers that are honest and sell a good car at a good price.
I am so sick of these turn and burn dealers who buy garbage, they know is garbage, and pawn it off on any sucker with the cash!
NOT THIS GUY! This dealer is AWESOME!!!
If you are looking for a used car, I strongly recommend Cost Less Auto!
I wouldn’t purchase a car from these guys again! Bill is the only semi decent person there and really do not understand why he is working for that CUT rate car lot to say the least. I purchased a Escalade there that had low miles and seemed to be a good SUV which it is now.. but many dollar$$ latter a few weeks after the purchase from cost less.. I mean COST MORE sighhh..
They gave me a okay value on my trade in 2000 Escalade 150k which is still on there lot for sale. I highly doubt they put more than $300 bucks into that money pit considering it needed over 3k worth of parts and labor stemming from a blown transfer case too faulty fuel injection/spider injectors, ignition problems and a whole lot more.
After traveling back in forth from Rockin to the Tahoe area only because the day I went home with the car, I woke up the next morning to an oil puddle in my garage. I contacted CoSt MoRe and they said we will take care of it bring it back in. I spent the day and evening in Rockin at a mechanic shop that there partners with and that they referred me too. The shop found more problems with the car and suggested I fix it so I did assuming cost less would cover. COST MORE.. after arguing with them for more than an hour agreed to pay for half of the shop bill, which ended up being a couple hundred bucks for valve gaskets and coolant lines etc.
Few days latter while driving I noticed a grinding sound in my front driver side wheel. After taking to a few shops they finally discovered the problem, which happened to be bad carrier bearings in the front differential. Gee that ended up being a $1000k rebuild just made my month with that one guys 🙂
My advice based upon from what I experienced purchasing from this junk yard of washed detailed cars is.. if you EVEN consider a car from here take it to a shop out of the Rocklin area and have it inspected by a real deal mechanic for a few bucks and go from there.
We got a great car at a great price.
After dealing with the BMW dealership in rocklin our standards had plunged in terms of the car buying experience. I didn’t have much better hopes when I pulled into this place.
But I was wrong. I busted in and said give me the key to the car I wanted. There was a real friendly black lab “guarding” nothing. The sales guy was on the phone and handed me the key. I went out and checked out the interior and the options. It had what we wanted and was priced well.
I tried to negotiate the price down further but was unable to do so. Bill said that it was the cheapest priced car for that make and model for over 100 miles. After spending most of the day at the dealership the day before and doing extensive research I knew he was right. I hate that by the way when the salesperson is right. Kind of takes away a little negotiating on my end.
Anyways we were in and out in less than 45 minutes. He even let us take the car to drop off the rental that we had. Because the rental place closed in less than 15 minutes.
Overall it was a good experience. He said that he got a good vibe from us and on our way home back to SF the wife and I agreed that we had a real good vibe from him as well. It was just a real deal good experience. I didn’t catch the dogs name though.
The most ironic part about our car buying experience is that we were willing to pay the same price for a car that was a year older at the dealership with about 10k more miles and they told us to basically pound dirt. So we walked out. Best decision we made.
Anyway bottom line. These guys are FAIR. I felt like I was talking to a FRIEND, or like maybe just someone who was HONEST. I’ve never bought a car in rocklin before and might not again but I will tell you if I need to I might even make the trip up there if they had the car I wanted.
That says ALOT about my experience there. It’s over 100 miles or so, give or take, from where I live.
I had been searching the internet for a used Honda Ridgeline. The one that best fit my bill was located here, at Cost Less Auto. We made that our first stop on our car shopping day. Bill greeted us, gave us the key, told us if we needed anything he would be there, than left us alone to go over the car and test drive it as we needed, no pressure, no sales pitch! It was awesome. We loved the car, but it was our first stop so we felt it would be prudent to at least go and look at other cars. We told this to Bill and he understood, he gave us his number and said if we were coming back to let him know, and he wished us good luck on our shopping, once again no sales pressure! We went and looked at other makes and models but the Ridgeline kept calling us back, so back to Cost Less Auto we went. Everything went so smoothly, no hassle, no pressure, just friendly service.
I will recommend this dealership to everyone I know, great, friendly, honest people, no hard sales pitches or any other sales tactics!
Bill, Bentley and Lilly were great, go check them out if you are in the market for a great deal and a new (to you) car!!
I’m not sure who all of these people bought their cars from, but this place is horrible. Bought a 2008 Honda Accord from them. Paid cash, and 2 months later still no title. Also, after driving the car back to Reno and having my mechanic check it over, I found that the breaks were completely worn down. They didn’t squeak because the sensor had been cut! I tried to call Bill back, the salesman, and discuss this with him, but he actually yelled at me and hung up on me! Don’t buy a car from these people!!!
it has been a year since a bought a lemon at this place never buy here again
I went in on memorial day to look at a low mile Toyota. It was a deal. I was very impressed with the casual no pressure service. I was given a nice trade in value and was done in under an hour. This was a great experience in buying a car, better than almost any new car dealer. I can say that I would give these guys my highest recommendation and gladly send them customers.
My experience with the sales person wasn’t the most positive, but she is apparently no longer there. I felt she failed to listen to me and that resulted in her taking liberties and making assumptions about my desire for the vehicle that were unfounded. That said, I have had positive experience with a credit manager named Phil, (I think it was his name) and an owner who seems to have a sincere interest in being fair to people and having a good reputation.
wouldnt recommend this place at all. if this is your first time financing a car, do yourself a favor and do some research and study how these car dealers work. first off let me start by saying that I’ve never met such cheapskates in my life. before buying a armada from them, the guy said that the missing rim caps and missing seat switches was no problem and that he would order them for me. a week later, i called bill to ask about the items and he said he never said anything about him ordering them and that he told me to order them. i couldnt believe this guy. then after he told me they were already ordered, he was like “oh you know, theyre only about $10 and itll cost you more gas then they’re worth” i was like okay. why not just order it under my address and name. He said he would when he got around to it, he sounded upset and hung up. Must of been dut to the fact that he had no way out of it. im telling you, these guys are CHEAP! They’ll try to stir it anyway they can just to save a dime. now to top it off these guys sold me this vehicle $1000 more!! then what it was previously listed as. they took advantage cuz they had it mark as 10995 on the window, they dropped the price online that same day, but since i wasnt aware, he literally must of raised the damn price when i was testing out the vehicle. Theyll tell you that the market goes up and down. Dont believe that bs. If you give these people a chance to strike, they are and they will.thumbs down to this place. i dont want nothing to down to these guys. i dont even want to hear the guys voice. btw i ended up fixing a back latch problem myself that they were too cheap to do. i just want pay this truck off and just except that you live and you learn.
I bought my 2005 Lexus RX through Cost Less Auto and am very happy with it. I love my new car!!!! The staff is small bought I found them very helpful and funny. I did not feel pressured and got a great price. I plan on having my Lexus for awhile, but if I’m ever in the market for another car, I will definitely go back!
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Listing Title: Cost Less Auto – 5485 Pacific St, Rocklin CA 95670