County of Placer Child Support Services – 1000 Sunset Blvd, Rocklin CA 95765
The building it self is beautiful. Well kept, clean, great play room for kids. Almost everyone within this department has been friendly and shown great customer service whether it's been over the phone or in the office. The only down side I see is how very often they change your case manager. Mine has changed countless times. I've had great case managers. Jessica Miranda was wonderful and stands out in my mind. Very friendly. I felt like she would go above and beyond to stay in touch with me about my case. Inform me on any new information. The fastest ways to contact her, etc. Prior to her. I've felt others have been similar. Personable. Get to know you, your case, your situation, what's going on and knows the other party. Then after talking with these workers for so long.. you finally start feeling comfortable with these people. Then out of nowhere it switched again. This time I was left feeling like I started all over with someone new who knows nothing about me, the situation, my case or even cares. Mine recently switched to Rochelle Miller. I'm sure she has great qualities but she just wasn't keeping me informed throughout situations going on like I felt case managers have done prior. I have never spoken to her on the phone, received a call or updates with my case once she was put in charge of it. Up until I recently reached out to her. And even then it just wasn't the same customer service as usual from this department that I've been used to. I've never even met her. It felt like she had just gotten to my file in her stack and wanted to move on to the next. The customer service that had always been outstanding wasn't there this time. So my one suggestion if my suggestion were to be considered. Please stop switching our case managers so carelessly and frequently if possible. (Except one more time maybe.. Jessica Miranda would be great to have back)
I have been dealing with this jurisdiction for many years now. Them like all of the other counties are encouraged by the state to aggressively collect a guideline amount of child support in effort to get dollars matched from the federal gov't. Sadly, the guideline calculator DOES NOT accurately reflect the true financial standing of all parties involved, moreover, the difficulty of supporting multiple households financially as ONE PERSON. Nonetheless, I have been very unfortunate to have fornicated with two unpleasant, controlling, and greedy women who combined are having $1860 garnished every month from my 70k/year income. But wait! That's not enough! This agency wants another $750/month on top of the $1860. Making my total monthly payment $2610! Did the mother file? No! This is all them THEY AND THEIR DESIRE FOR TITLE IV-D funding is why this was filed.
Visitation? Co-parenting? No, the mother lied to police in 2011 to have me put in jail before the child was born (3 week dating stint. Was lonely and desperate. I'll admit that) So that's that, I never want anything to do with that person ever again. So no time share to drive support down. And the other mother moved 500 miles away so I could not get visitation.
THIS ORGANIZATION ENCOURAGES AND PROVIDES FINANCIAL INCENTIVE TO CUSTODIAL PARENTS TO KEEP CHILDREN AWAY FROM NON-CUSTODIAL PARENTS IN THE INTEREST OF MONEY.
You are unconstitutional, unethical and just plain bad for America.
I hope I live to see the day your organization is ordered to cease and desist.
My ex receives SSDI which is considered income for child support calculations. For some reason, Placer Country is refusing to do this. Now I have to spend thousands for an attorney to do what this agency is paid to do. Anyone else have this problem? My kids are being cheated by the agency ( my tax dollars support) that is there to watch out for their interest. Where is Norma Rae? ????
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Listing Title: County of Placer Child Support Services – 1000 Sunset Blvd, Rocklin CA 95765